As of September 2020, the estimated pending refunds among PTAA members totaled PHP315.55 million, based on the association's “Outlook Survey”. But with only close to half the members taking part in said study, PTAA President Ritchie Tuaño said the amount due is expected to be still on the high side, especially on domestic ticketing.
“We hope the airlines can expedite the process and release all refunds lodged consequent to the pandemic within a reasonable timeline. These will be used to refund the respective clients of travel agencies who bought tickets from them,” PTAA president Ritchie Tuaño said in a statement sent to reporters.
