As part of SM’s campaign to promote #SafeMallingAtSM, SM City Puerto Princesa continues to carry out strict safety and sanitation measures to assure shoppers that SM malls are safe and clean, complying with safety and sanitation protocols over and above government regulations.

SM City Puerto Princesa welcomes the community as the mall continues to operate with essential and non-leisure services after the enhanced community quarantine period due to the COVID-19 pandemic. The gradual re-opening follows the local government units’ decision to also observe adjusted mall hours, now from 11AM to 7PM until further notice.

Aside from SM City Puerto Princesa, all SM malls are being thoroughly being cleaned and disinfected prior to the opening and throughout mall hours, especially in areas with heavy customer contact. Entrances are equipped with temperature checks and disinfecting foot mats. Alcohol dispensers are provided at the mall entrance and restrooms. The restrooms are sanitized every 30 minutes.

Everyone is required to wear facemasks at all times. In observance of social distancing, SM lays emphasis on “safe distancing” as this promotes the importance of physical distance with social connectivity.

In line with the government’s rules that discourage loitering in the mall, free Wi-Fi access were disabled and “leisure” establishments will remain closed. Customers are requested to limit malling activities to buying essentials only, such as food and medicine, and accessing non- leisure services. Hallways and common areas have markers and relevant signages to help people avoid coming into close contact with others. Safety Protocol Officers have been deployed to reinforce Safe Malling measures.

Taking safety measures up a notch, SM conducted COVID-19 antibody rapid testing for all its employees and agency frontliners, including janitors and security guards. SM tenant partners can avail of this test, at cost, for their respective staff. Protective equipment are also provided, including facemasks and face shields. Agency personnel working in high customer contact areas are required to wear gloves. Mall employees undergo temperature checks at the start of shift and throughout the day.

As the country heals and recovers from the crisis, SM, together with its employees and partners, will continue to serve and support communities as its malls make everyone’s safety a top priority. For more info about SM City Puerto Princesa’s takeout and delivery offerings – visit its social media accounts on Facebook and Instagram.