The city water district is reminding the public that the ongoing supply rationing scheme in their service areas means what they are distributing is current water production and not increasing resources from their surface and groundwater sources because there is still no rain to fill them up.

Puerto Princesa City Water District (PPCWD) information officer Jenn Rausa made the clarification Friday, March 6, following complaints from consumers who say they are not receiving water supply as scheduled.

Rausa said despite their efforts to full blast water production, they will not be sufficient to cover all service areas on schedule due to factors of location, valving, and supply reduction.

“Ito naman na pagrarasyon natin ay hindi ibig sabihin na nadagdagan ang supply ng tubig. Yon pa rin ang supply ng tubig natin, lagi pa rin nababawasan, paikot-ikot lang,” she said.

Most of the complaints received by the PPCWD are from consumers in Barangays Bancao-Bancao, Bagong Sikat, Liwanag, and Milagrosa.

“Sa bayan area naman na schedule nila magka-tubig na pero hindi pa sila nagkakatubig, like Bancao-Bancao, Bagong Sikat, Liwanag, and Milagrosa, kasi kapag nag-rationing tayo, hindi ibig sabihin ay tataas ang tubig natin. Ang nirarasyon lang natin ay kung anong meron lang tayo,” she said.

Rausa said that since the water supply is low, this could not reach elevated and farthest areas even if they divert the pumping stations to transmission lines.

She said that Campo Uno is now only operating for 12 hours. PPCWD sets its production to full blast only during the schedule of elevated areas.

Rausa said that Campo Uno is only producing 150 cubic meters per hour which are far from its average production of 750 cubic meters per hour.

She said that the low water supply affects the overall water pressure.

“Kapag mababa ang supply ng tubig natin, naaapektuhan nya ang ating overall water pressure. So kung mataas ang area and mababa ang pressure na tutulak ng tubig, mahirap talaga maabot ang elevated areas natin, yong mga nasa dulong bahagi,” she said.

She said that the poblacion area, which is where most complaints are coming from, has a zero PSI. About 15-25 PSI is needed to supply those areas which are now dependent on water rationing.

Rausa said that they no longer refill the water reservoir of PPCWD. Instead, they directly give the supply to areas dependent on water inject.

“Imbes na i-refill, pinapatubig na lang natin sa residential area directly kaya yong areas sa bayan, may areas naman na nagkakatubig pero yong nasa dulo ay di na,” she said.

Rausa mentioned that based on her observation, factors of elevation of the area, the remaining water supply and the valving affect the operation of water rationing.

“Sa valving ay ginagawa na natin yan, nag-iikot na tayo, patayin ang valves sa lugar na di naka-schedule although may adjustments tayong ginagawa based sa feedbacks ng ating consumers,” she said.

In 2019, Rausa said that they estimated that the population that will be affected was about 13,000. The number decreased to 11,000 as the barangays of Bahile, Lucbuan, Luzviminda, and Cabayugan are not dependent on the main water source.

“Unang-una ay humihingi kami ng paumanhin sa consumers na ganito ang nararanasan and asahan nyo na ang water district ay di natutulog sa problemang ito, gumagawa tayo ng paraan. Sa ngayon ay hirap tayo sa supply kaya I encourage especially yong areas na may supply pa na magtipid,” she said.

Rausa said that their hotline number is open to receive complaints and they are doing ways to entertain all the calls.

The number to call is 09173105282.

She said that PPCWD only has four lorry trucks to inject water supply and they are still looking forward to rent additional trucks during rationing.

“Ang ating lorry tankers na nag-i-inject ay apat. We are still doing our best na makarenta para makadagdag. Malayo rin yong pagitan ng refilling area sa injection point or areas natin kaya yong pag-travel, traffic di rin makatakbo nang mabilis dahil mabigat,” she said.