The management of the Palawan Electric Cooperative (PALECO) clarified Monday that the unusually high power bills received by certain homeowners in some parts of Puerto Princesa for the month of August were caused by a delay in meter readings.
In a statement issued September 6, the power cooperative did not identify the locations where meter readings were delayed, but said that it could only check them after 30 days.
“Ang epekto nito ay maaaring tumaas ang kanilang kunsomo sa kuryente ngayong buwan dahil mahigit isang buwan bago sila nabasahan ng metro ngunit bababa rin ito sa susunod na buwan dahil sa babalik na sa normal ang schedule ng meter reading at kulang isang buwan ang ma-re-reading sa kanilang metro sa susunod na buwan,” PALECO said.
The reason for the delay, according to PALECO, is that it is now utilizing a new meter reading device in its upgraded system, which necessitated an adjustment.
It further said that several of its meter readers were ill as a result of the pandemic and were unable to work for many days.
“Ang ilang meter readers natin ay nagkaroon ng karamdaman bunsod na din ng pandemya at hindi sila nakapasok ng ilang araw na naging dahilan ng delay ng pagbabasa ng metro sa ilang lugar,” PALECO also said.
PALECO expressed regret for the inconvenience caused by the delay and assured that it would not happen again in the future.
Some PALECO customers went to social media recently to express their dissatisfaction with their abnormally high August energy bills.
“Kami lang ba? Halos doble ang itinaas ng bill namin nag-tipid pa kmi nyan kc sira ung 2 refs namin dahil sa sunod-sunod na brownout. Grabe na tlaga… hindi na makatarungan ito,” a netizen complained after receiving their billing statement.