(File photo)

The Puerto Princesa City Water District (PPCWD) has resumed full operation, opening its bill payment services, application for reconnection, and other essential frontline services after the city shifted to a general community quarantine (GCQ).

Information officer Jenn Rausa said that PPCWD the management restored full operation on May 4 and ordered its Bayad Centers, as well as its main office to resume services for residents who want to pay their bills and process their other needs.

The city water district stated that there is no minimum rate for consumption below 10 cubic meters for the reading period March to May. There is also no surcharge or penalty for the reading period the same period and no disconnection of service lines until further notice.

“Leak repair, leak inspection, inspection of service lines, change meter yong mga ganoong services. Actually, puwede na lahat (ng services) maliban lang sa new connection,” she said.

“Marami na rin nag-i-inquire na baka puwede na sila magbayad so ito ay ibinigay na rin na chance na kung kaya na nila magbayad, ay magbayad na sila. Pero hindi natin sila minamadali dahil wala naman tayong disconnection,” she said.

City water district closed its Bayad Centers on March 18 after the Luzon-wide enhanced community quarantine (ECQ) was imposed.

Rausa also said that the city water district will provide a grace period for consumers to pay their bills due to the absence of meter readings for March and April.

She said that they will soon release an advisory about grace period guidelines.

Rausa said that PPCWD is also implementing the “no face mask, no entry” policy and physical distancing in compliance with the directives of the GCQ within the premises of the PPCWD.

There are also handwashing stations and disinfection booths located inside.

Rausa said that they are still waiting for a board resolution in the resumption of the application for new connections as it was temporarily stopped to limit the demand during the water shortage crisis.

“Kasi kung mag-apply sila ng tubig sa atin, hindi rin natin ma-accommodate na mabigyan sila ng supply,” she said.

Meanwhile, Rausa said that their basis to lift the water rationing and water crisis alert level 3 is the recovery of the city’s main water source Campo Uno in Barangay Irawan.

“Under monitoring and observation, kapag okay na saka siguro kami magri-release ng advisory. Pero sa rationing, ang bayan ngayon ay tuloy-tuloy na ang tubig, Sta. Lourdes na lang ang sinusuportahan ng water inject at water delivery pero di na rin as intensive as before na sitwasyon natin,” she said.