Airport authorities deny passenger rants

CAAP responds to public complaints

The management of the newly constructed Puerto Princesa International Airport has brushed aside the many complaints being raised by travelers and the general public mainly through social media.

Engr. Percy Malonesio, Civil Aviation Authority of the Philippines (CAAP) manager for Puerto Princesa International Airport stood pat on their decision to close off the inner lane of the road leading to the terminal building.

Passengers have recently complained about the inconvenience they faced particularly because of the frequent rains.

Malonesio insisted that the decision to close off the inner lane was a security precaution.

“As of now, hindi pa natin magagalaw ‘yan. ‘Yung waiting sheds sa gitna baka sabihin nila hindi magamit. For security reasons kaya nakasara ‘yung isang lane. Napag-usapan na ‘yan ng PNP at airport security,” Malonesio said.

Malonesio stressed that the safety of the airport facility is their main concern.

“For the safety of the airport and the security. Kung minsan, hindi natin masabi, baka biglang may dumaan doon tapos nagbitiw ng granada o bomba,” Malonesio said.

However, he also said that once the heightened alert all throughout Palawan has subsided, they will consider opening it.

Malonesio also noted the complaints raised by some passengers against tricycle drivers who demand stiff fares for bringing them inside the facility.

“Wala kaming capability na mag-regulate. Wala sa jurisdiction namin ‘yan,” Malonesio said.

Malonesio also denied accusations that the airport lacks wash rooms for PWD’s.

He added that they are also developing a nursing room for mothers and will have the facility ready before the end of the year.

“Nasa program na ‘yan sa gender and development namin. Kasama ang prayer rooms, playground,” said Malonesio.

The management also denied that they do not have any immigration counters, tissue-holders installed in wash rooms, medical clinic manned with licensed practitioners and that their utility staff fails to maintain cleanliness at all times.

“Nagkakamali po kayo. May tissue po tayo, mabango ang airport. Iniinspeksiyon ‘yan ng DOT at DTI,” Malonesio said.

“Intensyon namin na ma-accommodate lahat. Wala kaming kinikilingan at pinipili. Sumusunod lang din kami. Sana maunawaan nila at maintindihan,” he added.

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